SAIA Tracking

SAIA Tracking

Founded in 1924 by Louis Saia Sr. in Houma, LA, Saia began as a humble operation in which the family car doubled as the company truck for transporting goods to New Orleans. Over the decades, Saia experienced significant expansion, growing from a local service to one of the largest regional Less Than Truckload (LTL) carriers in the United States.

How do I track my SAIA Package?

You can track your SAIA packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. If you choose to use a third-party tracking page, 17TRACK would be a good choice. Also, you can track your packages from SAIA. Here are the details:

Track SAIA Packages from the Official Website

Step 1: Visit the official tracking page of SAIA.

Step 2: Locate the "Track Your Shipment" or similar section on the homepage. This could be in the top right corner, bottom left of the page, or another prominent location.

Step 3: Input your unique tracking number, Shipment ID, PRO number, or Order ID in the designated field.

Step 4: Click on the "Track" or similar button to get the detailed info.

Using 17TRACK ’s Tracking Page for SAIA Packages

Easily track your SAIA parcels using 17TRACK, a precise and comprehensive logistics tracking platform. It integrates with over 2,533 carriers like USPS , UPS , FedEx , DHL and others. Here's how to use it:

Step 1: Enter your SAIA Tracking Number.If you have multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.

Step 2: Click the "TRACK" .

Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.

What should I do if my SAIA tracking number isn't updating?

If your Saia tracking number isn't updating, follow these steps:

1. Verify Tracking Number: Check if you've entered the correct tracking number format. Saia tracking numbers consist of either a 10-digit Pro number or alphanumeric Bill of Lading (BOL). Ensure there are no typos or extra spaces.
2. Wait for Updates: After pickup, tracking information may not update immediately. Initial status may take 24-48 hours to reflect in the system, especially when shipments are in transit or recently processed.
3. Check for Delays: Delays can occur due to weather conditions, operational issues, or transit delays. If your package is still within the estimated delivery timeframe, you may just need to wait for the next update.
4. Contact Saia Customer Service: If you've verified your tracking number but updates aren't appearing, contact Saia customer service at 1-800-765-7242 or email customerservice@saia.com. Provide your tracking number and any relevant shipment details for assistance.

Where can I find the tracking number?

If you’re wondering where to find your SAIA tracking number, also known as a Pro Number, there are several places you can look to locate this essential piece of information. One of the most common places to find your tracking number is in the shipping confirmation email you receive after your shipment is booked with SAIA. This email typically includes details about your shipment, and the tracking number is often listed under the shipping information or in a section labeled "Tracking Details." If you don’t see it there, check the Bill of Lading (BOL), a document provided by SAIA or the sender. The tracking number is usually printed in the top-right corner of the BOL.

If you’re the recipient and don’t have access to these documents, you can contact the sender or shipper directly. They should be able to provide you with the tracking number. Additionally, if your shipment is part of an online order, log in to the retailer’s website or app and navigate to your Order History or Track Your Shipment section to find the tracking number.

If you’ve checked all these places and still can’t locate your tracking number, you can contact SAIA Customer Service for assistance. Call their support line at 1-800-765-7242 and provide them with your shipment details to retrieve the tracking number. SAIA tracking numbers, or Pro Numbers, are typically 7-10 digits long and consist of numbers only (e.g., 1234567 or 1234567890).

How long does it take to deliver SAIA?

The delivery time for SAIA Freight depends on several factors, including the type of service, the distance between the origin and destination, and any potential delays. Here’s a breakdown of SAIA’s delivery times:

Does SAIA operate throughout the U.S. only?

Saia primarily operates within the United States, offering a wide range of regional and interregional Less-Than-Truckload (LTL) shipping services and other value-added services. Its extensive network covers a significant portion of the U.S., including Alaska and Hawaii.

In addition to its domestic operations, Saia also provides service to Canada, Mexico, and Puerto Rico. This is typically facilitated through partnerships and agreements with local carriers in these regions, allowing Saia to extend its reach beyond the U.S. borders.

For international shipping beyond these areas or specific details about services in certain regions, it's advisable to contact Saia directly or visit their website. They can provide the most current and detailed information about their service areas and international shipping options.

SAIA Freight Contact Information