Speedx Tracking

Speedx Tracking

SpeedX is a last-mile delivery platform with technical support, built on a top-tier hybrid service network. In addition to SpeedX drivers and fleets, it integrates with a network of selected regional carriers to provide flexible and scalable delivery capabilities.

How do I track my Speedx packages?

You can track your Speedx packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. If you choose to use a third-party tracking page, 17TRACK would be a good choice. Also, you can track your packages from Speedx. Here are the details:

Track Speedx Packages from the Official Website

Step 1: Visit the official tracking page of Speedx.

Step 2: Locate the "Track your delivery".

Step 3: Input your poste canada tracking number in the tracking bar.

Step 4: Click on the "Track" to get the detailed info.

Using 17TRACK’s Tracking Page for Speedx Packages

Easily track your Speedx parcels using 17TRACK, a precise and comprehensive logistics tracking platform. It integrates with over 2,544 carriers like USPS, UPS, FedEx, DHL and others. Here's how to use it:

Step 1: Enter your Speedx Tracking Number. If you have multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.

Step 2: Click the "TRACK".

Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.

SpeedX Tracking Number

The SpeedX tracking number is a unique code used to track the shipping status of SpeedX packages.

It usually consists of 18 characters, starting with "spx" followed by 15 digits. For example, "spx121055010785353" and "spx312237888294341".

SpeedX Delivery Time

Delivery times with SpeedX depend on several factors, including the type of package, its size, weight, and destination. Additionally, processing times in the recipient country can also affect the overall delivery duration.

How does SpeedX handle lost or missing packages?

SpeedX generally follows the following steps when dealing with lost or missing packages:

1. Customer Feedback: Once customers find that their packages are lost, they need to report the problem to SpeedX's official customer service channels as soon as possible. For example, they can call the customer service hotline +1-800-658-4192, send an email to help@speedx.io, or submit a request form on the customer support page of the official website. They should provide detailed package information, including the SpeedX tracking number, order number, sender and recipient information, package contents, and value.
2. Initial Verification: After receiving the feedback, the SpeedX customer service team will first query the package's logistics records in the system based on the tracking number and other information provided by the customer. They will check whether there are any issues such as untimely updates of logistics information to confirm whether the package is truly lost.
3. Internal Investigation: If it is initially determined that the package is indeed lost, SpeedX will initiate an internal investigation process. The investigation includes, but is not limited to, verifying the delivery records of the couriers, checking the surveillance videos of the warehouse and transportation links, and asking relevant staff members, etc., to determine the specific link and cause of the package loss.
4. Compensation Negotiation:
5. Compensation Processing: After determining the compensation plan, SpeedX will communicate with the customer and reach an agreement. Then, it will arrange the payment of the compensation amount as soon as possible or take other compensation measures, such as reissuing the package.
6. Follow-up Improvement: After completing the compensation, SpeedX will summarize and analyze the lost package incident, find out the loopholes in the management and operation processes, and take corresponding improvement measures to avoid similar problems from occurring again.