PacSun

How do I track my PacSun order?

You can track your PacSun order using two simple methods:

Using This Tracking Page:

• Enter your tracking number in the input box on this page.
• Click the "Track my order" button to get real-time updates on your package status.

Visiting the 17TRACK Website:

• Go to the 17TRACK tracking page.
• Enter your tracking number in the search bar at the top of the homepage.

Click the "Track" button to view the latest information on your shipment.

How to find your PacSun tracking number?

Your tracking number can usually be found in several places:

• Check Your Order Confirmation Email: When you place an order with PacSun, you typically receive an order confirmation email. This email often includes your tracking number or a link to track your package.
• Look at Your Shipping Notification Email: Once your order is shipped, PacSun usually sends a shipping notification email that contains the tracking number. This email might also include details about the shipping carrier (e.g., USPS, UPS, FedEx, DHL).
• Log Into Your PacSun Account: If you have an account with PacSun, you can sign in on their website (www.pacsun.com). Navigate to “My Account” or “Order History,” find the specific order, and look for the tracking number or a tracking link associated with it.
• Visit the PacSun Order Status Page: If you don’t have an account or can’t find the emails, you can go to the PacSun website and use their guest order status feature. Scroll to the bottom of the homepage, look for the “Order Status” link in the footer, and enter your order number, email address, and billing or shipping zip code. This should display your tracking information.
• Check the Shipping Label or Receipt: If you received a physical shipping label or receipt (for in-store pickups or other methods), the tracking number might be printed there.
• Contact PacSun Customer Service: If you can’t find the tracking number through the above methods, you can reach out to PacSun’s customer service at 1-877-372-2786. Provide your order details (order number, email address, and shipping address), and they can help you locate the tracking number.
• Track International Orders via Borderless: For international orders, PacSun uses Borderless as a carrier. You can track these orders by visiting the Borderless website, entering your international order number, and the email address associated with your PacSun account. You can also contact Borderless at (212) 299-3555 or [email protected] for assistance.

How to track PacSun order without tracking number?

If you do not have a tracking number, you can still track your order by:

• Use the PacSun Order Tracker Without Logging In: You can track your order directly on the PacSun website without needing to log into an account. Visit the PacSun website (www.pacsun.com), scroll to the bottom of the homepage, and look for the “Order Status” link in the footer under “Account & Services.” Enter the following details:

1. Your order number
2. The email address used for the order
3. Your billing or shipping zip code this will display your order status, and if your order has shipped, it may provide the tracking number or delivery details.

• Check Your PacSun Account (If You Have One): If you created an account or ordered as a guest but later registered, log in to your PacSun account on their website. Navigate to “My Account” or “Order History,” find the specific order, and check for tracking information. Even if you didn’t receive a tracking number email, PacSun may update the tracking details in your account.
• Look for Email Notifications: PacSun typically sends order confirmation and shipping notification emails to the email address used during checkout. Check your inbox (and spam/junk folders) for these emails, as they may contain order status updates or a link to track your package, even without a tracking number explicitly listed.
• Contact PacSun Customer Service: If you can’t find the tracking information online, reach out to PacSun’s customer service for assistance. You can call them at 1-877-372-2786 or use their online chat or email support. Provide your order number, email address, and shipping/billing details, and they can look up your order status and provide the tracking number or delivery updates.
• For International Orders via Borderless: If your order is international, PacSun uses Borderless as a carrier. You can track it on the Borderless website by entering your international order number and the email address associated with your PacSun account. If you don’t have the order number, contact PacSun or Borderless customer service (Borderless at (212) 299-3555 or [email protected]) with your order details.
• In-Store Pickups: If you chose in-store pickup, PacSun doesn’t provide traditional tracking numbers. Instead, you’ll receive email updates about your order’s readiness. Check your email for notifications, and bring the confirmation email and a photo ID to pick up your order at the store.
• Pre-Order Items: If you ordered a pre-order item, your order might still be in processing, and no tracking number will be available until it ships. In this case, contact PacSun customer service for an estimated shipping date.

PacSun Shipping Times by Carrier and Destination