OnTrac Tracking

Enter the OnTrac tracking number in the box below and click on search. You will receive an update on the status of your shipment or informing you that it has been delivered.

+1 (800) 334-5000https://www.ontrac.com/

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Where can I find OnTrac tracking number?Regional Delivery Estimates Factors Affecting All Delivery Times My package shows delivered but I can't locate it - what next?Can't find your delivered package?

OnTrac tracking

OnTrac (formerly known as California Overnight) is a regional parcel delivery service that specializes in fast and cost-effective shipping solutions, primarily serving the western United States.

How do I track my OnTrac Package?

You can track your OnTrac packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. Here are the details:

Track OnTrac Packages from the Official Website

Step 1: Visit the official tracking page of OnTrac.

Step 2: Locate the "Track Your Shipment" or similar section on the homepage. This could be in the top right corner, bottom left of the page, or another prominent location.

Step 3: Input your unique tracking number, Shipment ID, PRO number, or Order ID in the designated field.

Step 4: Click on the "Track" or similar button to get the detailed info.

Using 17TRACK ’s Tracking Page for OnTrac Packages

Easily track your OnTrac parcels using 17TRACK, a precise and comprehensive logistics tracking platform. Here's how to use it:

Step 1: Enter your Tracking Number.If you have multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.

Step 2: Click the "TRACK" .

Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.

Where can I find OnTrac tracking number?

If you’re wondering where to find your OnTrac tracking number, there are several places you can look to locate this essential piece of information. One of the most common places to find your tracking number is in the order confirmation email you receive after placing an order with a retailer that uses OnTrac for shipping. This email typically includes details about your purchase, and the tracking number is often listed under the shipping information or in a section labeled "Tracking Information." If you don’t see it there, check your shipping notification email, which is sent once the retailer has shipped your order. This email usually contains the OnTrac tracking number, allowing you to monitor your package’s progress.

Another place to find your tracking number is on the retailer’s website or app. If you purchased from an online store like Amazon, Walmart, or eBay, log in to your account and navigate to your Order History or Track Your Order section. The tracking number should be displayed there, along with updates on your shipment’s status. If you’re the sender, the tracking number will be printed on the shipping label provided by OnTrac. Be sure to keep a copy of the label for your records, as it contains all the necessary details for tracking your package.

If you’ve checked all these places and still can’t find your tracking number, you can contact the sender or retailer directly. Reach out to the online store or individual who shipped the package and ask them to provide the tracking number.

How long is OnTrac Delivery Time?

OnTrac is known for its fast and efficient delivery services, particularly within its regional coverage area in the western United States. Here’s a detailed breakdown of how long it typically takes for OnTrac to deliver packages:

Service Type	Delivery Time	Details	Factors Affecting Delivery
Next-Day Delivery	1 business day	Primary service for locations within OnTrac's service area	• Package must be shipped on a business day (Mon-Fri) • Must be processed before daily cutoff time
Two-Day Delivery	2 business days	For locations farther away within OnTrac's coverage area	• Distance between origin and destination • Processing time at facilities
Same-Day Delivery	Same day	Available in select areas for urgent shipments	• Requires early cutoff time • Limited to specific service areas • May incur additional fees
Saturday Delivery	Next Saturday	Available in certain regions	• Requires additional fee • Not available in all service areas

Regional Delivery Estimates

Region	Typical Delivery Time
Western U.S.	1-2 business days
Expanded Service Areas	2+ business days

Factors Affecting All Delivery Times

Factor	Impact
Shipping Cutoff Times	Packages shipped after daily cutoff processed next business day
Destination	Delivery times vary based on distance from origin
Service Level	Standard vs. expedited options affect speed
Holidays and Weekends	No standard delivery on weekends or holidays

OnTrac tracking statuses

When you place an order online, it goes through various stages before reaching you. Each stage has a specific status that helps you track the progress of your order. Understanding these statuses can give you a clearer idea of where your order is in the delivery process. Here's a breakdown of common order tracking statuses and their meanings:

Tracking Status	Status Description
Label Created	The shipping label has been created, but the package has not yet been received by OnTrac.
Picked Up	The package has been collected by OnTrac and is in transit to the sorting facility.
In Transit	The package is on its way to the destination and is moving through the OnTrac network.
Out for Delivery	The package is with the delivery driver and is expected to be delivered soon.
Delivered	The package has been successfully delivered to the recipient.
Exception	An issue has occurred (e.g., address error, weather delay, or missed delivery).
Hold for Pickup	The package is being held at an OnTrac facility for the recipient to pick up.
Return to Sender	The package is being sent back to the sender, often due to an undeliverable address or refusal.

My package shows delivered but I can't locate it - what next?

If you're unable to find a package that's marked as delivered, start by initiating a package investigation. Select "Tracking shows delivered; no package" from the tracking page to begin the search process. You'll receive investigation updates via email. If two business days pass without any updates or package recovery, reach out to the retailer directly for additional support.

Can't find your delivered package?

For missing packages marked as delivered:

Create an investigation ticket using Wink, our Virtual Chat Assistant
Watch your email for investigation updates
If no updates after 2 business days, contact your retailer for further assistance

What is the difference between tracking on 17TRACK and OnTrac?

Looking for a simple way to track your packages? Try 17TRACK, the comprehensive package tracking platform which integrates 2,601 carriers. With us, you can access complete and detailed tracking information. Simplify your logistics and stay updated with 17TRACK.

For consumers:Use 17TRACK for easy tracking of your shipments. It makes reading and understanding tracking information a breeze. Besides, with the use of the 17TRACK APP, you can also be notified of your package status updates.

For sellers:17TRACK provides efficient tracking solutions. Use our API and Shopify APP for easy batch tracking, automatic notifications, and more. Simplify your logistics with 17TRACK.

Join us today and start tracking your shipments with 17TRACK. Start using our all-in-one package tracking solution now!