
SF Express Tracking
Enter the SF Express tracking number in the box below and click on search. You will receive an update on the status of your shipment or informing you that it has been delivered.
SF Express Tracking
SF Express, also known as Shunfeng Express, is a leading logistics company founded in 1993 in Shunde, Guangdong Province, China. It is headquartered in Shenzhen and has grown to become the largest integrated logistics service provider in China and Asia, and the fourth largest globally.
How do I track my SF Express packages?
You can track your SF Express packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. If you choose to use a third-party tracking page, 17TRACK would be a good choice. Also, you can track your packages from SF Express. Here are the details:
Track SF Express Packages from the Official Website
Step 1: Visit the official tracking page of SF Express.
Step 2: Locate the "Track your delivery".
Step 3: Input your poste canada tracking number in the tracking bar.
Step 4: Click on the "Track" to get the detailed info.
Using 17TRACK’s Tracking Page for SF Express Packages
Easily track your SF Express parcels using 17TRACK, a precise and comprehensive logistics tracking platform. It integrates with over 2,544 carriers like USPS, UPS, FedEx, DHL and others. Here's how to use it:
Step 1: Enter your SF Express Tracking Number. If you have multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.
Step 2: Click the "TRACK".
Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.
SF Express Tracking Number
Every shipment with SF Express is allocated a unique tracking number, which is the key to accessing its journey details. This number might appear in various formats:
Only Numbers: This format uses just numbers, like 123456789012345678.
Numbers and Letters: This format combines letters and numbers, such as SF1234567890123.
To locate your tracking number, check your shipping confirmation email, receipt, or the SF Express online portal under your shipment details.
SF Express Tracking Status
Here’s what various status updates typically mean, helping you gauge the progress of your shipment:
Status Name | Description |
---|---|
In Transit | Your package is actively moving towards its final destination. |
Delivered | The package has been successfully delivered to the recipient or left at a pre-agreed safe location. |
Exception | There may be a delay due to unexpected circumstances, such as customs detentions, incorrect addresses, or other issues that require resolution. |
Pending | The shipment is temporarily on hold, waiting for further logistical arrangements or the next available transportation slot. |
SF Express Delivery Time
Delivery times with SF Express depend on several factors, including the type of package, its size, weight, and destination. Additionally, processing times in the recipient country can also affect the overall delivery duration.
Service Type | Delivery Area | Delivery Timeframe |
---|---|---|
Same-Day Delivery | Select major cities in China | Same day (if sent before cutoff time) |
Next-Day Delivery | Most urban areas in mainland China | 1 business day |
Standard Delivery | Remote/less accessible regions in China | 2-3 business days |
International Priority | Major international destinations | 1-3 business days |
International Express | Most international destinations | 2-5 business days |
International Economy | International destinations | 5-10 business days |
Time-Definite Services | Available in select areas | Guaranteed delivery within specific time windows |
Weekend/Holiday Delivery | Available in select areas | Additional fees apply |
SF Express Customer Service Contact Information
SF Express offers comprehensive customer service support across different regions with specific hotlines for each area. Here’s how you can reach them:
Contact Method | Region | Details | Operating Hours |
---|---|---|---|
Phone Hotlines | U.S. | 1 855 901 1133 | Mon-Fri: 6:00 AM - 5:00 PM PST Sat: 8:00 AM - 12:00 PM Sun & Public Holiday: Closed |
Phone Hotlines | Hong Kong | +852 2730 0273 | Mon-Fri: 08:00 - 20:30 Sat, Sun & Public Holiday: 08:00 - 20:00 |
Phone Hotlines | Mainland China | 95338 | Mon-Sun: 08:00 - 22:00 |
Phone Hotlines | Singapore | +65 6603 0630 | Mon-Fri: 08:00 - 19:00 Sat: 08:00 - 15:00 Sun & Public Holiday: Closed |
Phone Hotlines | Australia | 1300 148 168 | Mon-Fri: 09:00 - 17:00 Sat, Sun & Public Holiday: Closed |
IVR System | All Regions | Available via regional phone numbers | 24/7 automated service |
Website Support | Global | Visit "Contact Us" or "Online Service" section | 24/7 online access |
Email Support | Overseas Warehouse | overseaswh@sf-express.com | Response time varies |
In-Person | Global | Visit local SF Express service centers | Hours vary by location |
Complaints (Phone) | All Regions | Use regional customer service hotlines | Same as phone hotline hours |
Complaints (Online) | Global | Online complaint form on website | 24/7 submission available |
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