Canada Post Tracking

How do I track my Canada Post packages?

You can track your Canada Post packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. If you choose to use a third-party tracking page, 17TRACK would be a good choice. Also, you can track your packages from Canada Post. Here are the details:

Track Canadian Postal Packages from the Official Website

Step 1: Visit the official tracking page of Canada Post.

Step 2: Locate the "Track your delivery".

Step 3: Input your poste canada tracking number in the tracking bar.

Step 4: Click on the "Track" to get the detailed info.

Using 17TRACK’s Tracking Page for Canada Post Packages

Easily track your Canada Post parcels using 17TRACK, a precise and comprehensive logistics tracking platform. It integrates with over 2,544 carriers like USPS, UPS, FedEx, DHL and others. Here's how to use it:

Step 1: Enter your Canada Post Tracking Number. If you have multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.

Step 2: Click the "TRACK".

Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.

Where to find canada post tracking number

If you sent a package through Priority™, Xpresspost™, or Regular Parcel™ with delivery confirmation, the tracking number will be at the bottom of your tracking receipt.

If you sent your parcel to the U.S. or internationally, the tracking number will appear on your copy of the shipping label as well as on your receipt.

Tracking numbers are typically:

•11 or 13 alphanumeric characters ending in CA

•16 digits

What’s a reference number?

Senders create reference numbers for some packages. If a reference number is available for your package, you can contact the sender to request the unique number or description. If you ordered your package online, you may find a reference number in the shipping confirmation email from the sender.

What’s a Delivery Notice Card number?

A Delivery Notice Card number is made up of 15 digits and serves the same purpose as a tracking number. You can find your Delivery Notice Card number on the notification card you received in the mail.

Lost Canada Post Tracking Number - What To Do?

Unfortunately, due to privacy reasons, Canada Post cannot disclose tracking numbers even if customers provide the sender's or recipient's name and address. If customers cannot find their tracking number on a receipt or shipping label copy, Canada Post is unable to look it up.

Available Options

* Check emails thoroughly for shipping confirmations from the merchant or sender, as these typically contain the tracking number or tracking link

* Contact the sender to request the tracking number again

* If the package was tracked on the Canada Post website in the last 5 days and website cookies were enabled, customers can check "Track" to see if the tracking number is still saved

Additional Notes:

- Canada Post maintains strict privacy policies regarding tracking information

- Only the sender or designated recipient can access tracking details

- Tracking numbers are essential for package monitoring and should be safely stored

Package Shows "Delivered" But Not Received

If tracking shows a package or mail item as "Delivered" but it hasn't been received, Canada Post recommends following these steps:

1. Verify Package Address

Canada Post delivers items according to the address provided and attempts to correct any addressing issues. However, addresses cannot be corrected once items are in transit. Customers should verify the delivery address is correct and understand how packages with incorrect or missing address information are handled.

2. Check Delivery Locations

If the package is not at the front door, Canada Post recommends checking these locations:

Why Isn't My Canada Post Tracking Status Updating?

Canada Post understands customers may feel frustrated and concerned when unable to see the latest tracking updates for their packages. They assure that packages continue moving through their delivery network and are always transported to their final destination in the fastest and safest way possible.

How Canada Post Tracking Works:

Canada Post tracks package delivery status by scanning package barcodes. Typically, scanning occurs when packages first enter the system and again during transit. However, there may be periods of several days after departure where no new updates appear.

Why Updates May Be Delayed:

When packages move through Canada Post's delivery network, certain situations may prevent the display of current or past tracking events. However, a final scan will provide delivery confirmation when the package reaches its destination.

Canada Post Package Tracking Statuses

When you place an order online, it goes through various stages before reaching you. Each stage has a specific status that helps you track the progress of your order. Understanding these statuses can give you a clearer idea of where your order is in the delivery process. Here's a breakdown of common order tracking statuses and their meanings: